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Simple Elegance
call us and talk through your needs !
ProcessTrack, an OpenText authorised partner.
Magic for your business
About Us
Why ProcessTrack
ProcessTrack specialises in providing and supporting the best solutions built upon world leading business process management platforms.
Consisting of a small tightly focussed team with a core skill of building award winning solutions we can work through your complex business processes and transform them into running systems, which are 100% in line with your vision.
We are an OpenText partner and have worked with OpenText professional services on a number of high profile and successful implementations.
What we do
Our technology and problem solving skills are domain agnostic and agnosticwork and we work with clients across all industries but we are particularly strong within Broadcast and Media, Financial, and the Legal sectors.
Our solutions have ranged from client on-boarding systems that allow organisations to demonstrate regulatory compliance, through to systems to manageing the influx of thousands of pitches to media organisations. We've also helped deliver the world's first video on demand system for a broadcaster's linear content.
We do this by working with the best technology available. Frequently this means Business Process platforms such as MBPM (formally Metastorm BPM) and Cordys from OpenText but we are also skilled with other cloud platforms.
How we do it
All relationships start with a conversation and this is where we talk through your problems and your plans. We'll discuss platforms, infrastructure and your business process together with your expectations. From this, if you wish to talk further, we'll provide an estimate for the next steps and we'll provide a plan of how we should get started.
We'll never begin work without agreeing the costs first and we don't lock our customers into long term contracts as we believe the best relationships are open and honest. As projects progress we'll provide regular updates face to face so that where possible, we commit to meeting your deadlines and exceeding your expectations.
Robust process testing for MBPM business critical solutions.
ProcessRunner 2.0
Our Services
We can provide business process architects and developers as an entire development team, or to work alongside your own staff, to bring specific skills and knowledge to your projects. During our engagement, our emphasis will always be on quality with forward planning built in so that your implementations are successful from day one, and are maintainable and adaptable to the future needs of your business. Some of the services we provide are shown below.
Analysis
- Business Analysis
- Process Analysis
- Goal Identification
- Transformation Proposals
Design & Modelling
- MBPM Development
- Cordys Development
- .NET and Web Services
- Elite & SalesForce Integration
Support
- 24 x 7 Dedicated Helpdesks
- Pro-Active Monitoring
- Development Resources
- Custom Training Courses
Solutions
- ProcessRunner 2.0
- Correspondence Management
- Task Authorisation
- Staff & Client Onboarding
Good design is good business.
Our Solutions
ProcessRunner 2.0
Automate your MBPM 9 process testing with ProcessRunner 2.0
Spot costly development errors before your users encounter them, test complex interfaces quickly and simply and load-test processes. Automate thousands of process requests, progressing them automatically whilst gaining real-time metrics showing progress and issues as they are encountered.
eCommissioning
Manage a large flow of ideas and suggestions before taking things forward to be commissioned. Read how Channel 4 Television transformed their internal commissioning processes together with ProcessTrack.
Task allocation and authorisation
Drowning under a sea of tasks allocation or authorisation emails? Surface them through our responsive desktop and mobile friendly taskpad.
Correspondence Management
The ProcessTrack Correspondence Pod for Metastorm BPM allows merged emails, letters and documents to be added to your BPM process with ease.
Focus on the Experience, focus on the Customer
Contact us
Drop in,
ProcessTrack
HMS President
London,
EC4Y 0HJ
Click to see the map
If you'd like to pop in, you're welcome but please call ahead to make sure we have the tea and coffee ready.